GuavaXP Web Services

Web Manager

Essential — keep your site safe & live

Updates, backups, security, uptime monitoring, and minor content edits for any website platform. Perfect for SMEs, NGOs, and tour operators.

WordPress Shopify Wix/Squarespace Custom (Laravel/Node/Django) Static (Next.js/Vercel/Netlify)
Annual saves 2 months

What’s included

  • Weekly platform updates (or platform-equivalent)
  • Daily/weekly backups with 30-day retention
  • Security hardening & malware scans
  • SSL & domain renewals tracking
  • 24/7 uptime monitoring + incident alerts
  • Minor content edits — 1 hr/month

What we do every month

Updates & BackupsApply core/app updates safely and verify daily/weekly backups with 30-day retention.
Security & UptimeScan for malware, check SSL, review firewall/CDN, and monitor uptime 24/7.
Content & Check-inUse your 1 hr for small edits (text/images). Send a quick health email summary.

FAQs

Scope What counts as a “minor content edit”?
Small changes like text/image updates, blog/article posting, banner swaps, and menu tweaks. Larger tasks (new features/sections) are quoted separately.
Platforms Is it only for WordPress?
No. We support Shopify, Wix/Squarespace, custom stacks (Laravel/Node/Django), and static sites (Next.js/Vercel/Netlify) as well as cPanel/cloud hosts.
SLA How fast do you respond?
Essential SLA: response within 6 hours, with a fix target of up to 2 business days depending on complexity/severity.
Billing Can I switch to annual later?
Yes. You can move to annual billing any time (annual includes 2 months free). We’ll prorate your current cycle where applicable.
Hours What if I don’t use my 1 hour?
In Essential there’s no rollover. If you expect frequent edits, consider Plus for 3 hrs/month and monthly reporting.